Frequently Asked Questions
Answer to your Questions about Formal Wear
How do I rent from black tie BY LORI?
How far in advance should I place my order?
How do I return my rental?
Am I allowed to purchase my rental?
I have children in my wedding. Do you have small sizes for ring bearers? How much do they cost?
Do you have the color vest and tie that will match my bridesmaid dresses?
If my groomsmen have their own tuxedos, Can they rent accessories?
When will my tuxedo be ready for pickup?
If a wedding is on a Saturday or Sunday, pick up will be on the Thursday before the wedding. If a wedding is on a Friday, pick up will be on the Tuesday before the wedding.
Does black tie BY LORI offer same day rentals?
YES! We do offer same day rentals on select in house styles. Come on in to get measured with one of our consultants. Once we have the right fit, you have the option to select the accessories that complete the look like bowtie/tie, cufflinks, socks and shoes!
Measurements & Fit
How do I get fitted for my rental?
What is the deadline for submitting my measurements?
How do I know my suit will fit?
What happens if my rental doesn't fit?
Try on your tuxedo within 24 hours of delivery. If for some reason your order doesn’t fit, our Exchange Policies have you covered. Here are your options:
- For only sleeve and pant length alterations, you are welcome to have a local tailor or dry cleaner adjust the sleeve or pant length. Email us a copy of the receipt to blacktie@bridalsbylori of via our Contact Page. We will refund your credit card on file up to $15 (see our Terms and Conditions). Important note: make sure to specify to the person performing the alteration that extra fabric is not to be cut or removed from the garment.
- For sizing issues concerning the jacket shoulders/body, pant waist/seat, shirt neck/body, vests, and shoes, we will send you another item. You may return all items to us after your wear date in the same box as the original items were received in. For requests received after 24 hours of delivery, additional fees/shipping charges may apply.
Do your dress shirts accept cuff-links and button studs?
Yes. While our shirts do not have fold-down French cuffs, they may be used with cufflinks or the built-in buttons. Our shirts will also accept, but do not require, up to four button studs down the front placket.
What is special about your tuxedo pants?
Traditionally, tuxedo pants do not have belt loops, so our tuxedo rental pants have waist size adjusters that can adjusted by about 3”. They can go down in size 1″ or up 2″ All of our tuxedo rentals include suspenders to help keep pants up when they are bit loose in waist.
However, all of our non-tuxedo (suit) pants do have belt loops.
How do my out of town groomsmen get measured? What is the deadline for submitting measurements?
In the event you or a party member cannot visit our store, please go to a professional seamstress that is convenient to you and have them measure you. Please make sure you get fitted for you jacket size! The Groom is given a link to the website to forward to party members where they can submit their measurements. We would like to have your measurements no later than 30 days prior to the event.
Returns & Cancellations
What if I want to change my order?
If you would like to change your order, please contact black tie BY LORI as soon as possible.
What happens if I return my rental late?
Customers who return the rental late will be charged additional late return fees per our Terms and Conditions. Please contact black tie BY LORI immediately if you know you cannot return the merchandise within one (1) business day of the wear date.
What forms of payment do you take?
At black tie BY LORI, we accept Cash and all major credit cards EXCEPT for American Express.
When am I require to pay?
A deposit of $50 is required at the time of the fitting. If a member lives out of town, payment is required when they submit their measurements. They can pay over the phone or use the link given to the groom at the initial consultation. The balance is due at time of pick up!